Tackon FSM vs ServiceTitan: Honest Comparison for Contractors
ServiceTitan is one of the biggest names in field service management, powering thousands of large HVAC, plumbing, and electrical companies. But big doesn't always mean right. If you run a contractor business with 1–20 technicians, ServiceTitan's pricing, setup process, and feature complexity may not match what you actually need. This page breaks down how the two platforms compare on cost, features, setup time, and day-to-day usability.
Who Should Choose ServiceTitan?
ServiceTitan makes sense if you run a large operation with 20+ technicians, have a dedicated office team to manage setup and training, need built-in marketing automation and call tracking, have the budget for $2,000+ in setup fees and $200+ per technician monthly, and can commit to a 3–6 month onboarding timeline.
Who Should Choose TackonFSM?
TackonFSM is built for contractors who run teams of 1–20 technicians, want scheduling, invoicing, and inventory in one platform without add-on fees, need to be up and running in days not months, don't want to pay per technician, and want transparent pricing with no contracts or hidden costs.
Pricing Comparison
This is where the two platforms differ most. ServiceTitan does not publish pricing on its website — you have to contact their sales team for a custom quote.
Based on publicly available data from Capterra, TrustRadius, and ITQlick, ServiceTitan charges per technician, with reported costs ranging from $125 to $245+ per technician per month. An alternative pricing model starts at $398/month and increases as you add technicians. Setup and implementation fees typically range from $2,000 to $10,000+. Onboarding can take 3–6 months, and no free trial is currently available.
TackonFSM publishes all pricing on its website:
| Plan | Price | Users | Core Features |
|---|---|---|---|
| Duo | $69/month | 2 | Adds inventory and parts database |
| Crew | $139/month | 7 | Multi-trade and field inventory support |
| Command | $179/month | 15 | Adds warehouse management and Gmail sync |
| Fleet | Custom | Unlimited | Full setup for larger operations |
For a team of 5 technicians, ServiceTitan could cost $1,225–$1,990/month before setup fees. TackonFSM’s Crew plan covers 7 users for $139/month total — not per user.
Feature Comparison: TackonFSM vs ServiceTitan
| Feature | TackonFSM | ServiceTitan |
| Monthly Price | $69–179 total | $245–398+/technician |
| Scheduling & Dispatching | Included in all plans | Included |
| Estimates & Invoicing | Included in all plans | Included |
| Inventory Tracking | Full — all plans | Add-on for some plans |
| Parts Database | Elastic Parts Database (exclusive) | Pricebook Pro (separate product) |
| Maintenance Plans | Included | Included |
| Mobile App | iOS & Android | iOS & Android |
| Marketing Tools | Not included | Included (higher tiers) |
| Call Tracking | Not included | Included |
| Setup Fees | None | $2,000–$10,000+ |
| Contracts Required | No | Varies |
| Free Trial | 14 days | No |
Based on publicly available data from Capterra, TrustRadius, and contractor forums, ServiceTitan charges per technician, with reported costs ranging from $245 to $398 per technician per month. Implementation fees typically range from $5,000 to $50,000+ depending on business size. Onboarding can take 3–6 months, and no free trial is currently available.
Switching from ServiceTitan to TackonFSM
If you’re currently on ServiceTitan and considering a switch, TackonFSM offers free data migration for all plans. We import your customer records, invoices, pricebooks, service history, and inventory lists from ServiceTitan. Setup takes less than 24 hours, and your team can keep working during the migration. We support imports from ServiceTitan, Housecall Pro, Jobber, QuickBooks, and over 30 other platforms.
FAQs
ServiceTitan has more features overall, including marketing automation and call tracking. TackonFSM focuses on the operational tools contractors use every day — scheduling, dispatching, invoicing, inventory, and payments — at a fraction of the cost.
Yes. TackonFSM offers a 14-day free trial with no credit card required. ServiceTitan does not currently offer a free trial.
Yes. The Crew plan and above support multi-trade operations with separate pricebooks and inventory tracking for each trade.
The Fleet plan offers custom user counts with custom pricing. Contact us for a quote.
Yes. TackonFSM offers free data migration. We import your customer records, invoices, pricebooks, service history, and inventory lists. Setup takes less than 24 hours.
Start Your Free 14-Day Trial Today
TackonFSM gives contractors a simpler, smarter way to manage their entire operation. Schedule jobs, send invoices, track inventory, and manage maintenance plans, all from one dashboard.
No setup fees. No contracts. No headaches.
Start your free 14-day trial today and see how much easier it can be with TackonFSM.