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ServiceTitan vs Jobber vs Housecall Pro vs FieldEdge: The Complete FSM Comparison Guide

ServiceTitan vs Jobber vs Housecall Pro comparison for contractors

ServiceTitan vs Jobber vs Housecall Pro: Choosing the Right FSM Software

If you’re an HVAC, plumbing, or electrical contractor comparing ServiceTitan vs Jobber vs Housecall Pro, you already know the stakes. The wrong platform means blown budgets, frustrated technicians, and months of wasted setup time. The right one means tighter operations, faster payments, and jobs that actually run on schedule.
This guide breaks down the four most-searched FSM platforms — ServiceTitan, Jobber, Housecall Pro, and FieldEdge — with verified 2026 pricing, real strengths, real weaknesses, and an honest look at which contractor each one actually fits. No inflated claims, no fake reviews. Just what you need to make a decision you won’t regret.
If you’re earlier in the process and still figuring out what FSM software actually does, start with our Complete Buyer’s Guide to Field Service Management Software first.

Quick Comparison: Pricing and Fit at a Glance

Platform Starting Price Best For Biggest Limitation
ServiceTitan ~$245–$398/tech/month + $5K–$50K setup Large operations (20+ techs) Cost and complexity
Jobber $39/month (1 user) Solo operators and small crews Outgrown quickly by growing teams
Housecall Pro $79/month (1 user) Marketing-focused residential pros No built-in route optimization
FieldEdge ~$100/office + $125/tech/month + $500–$2K setup HVAC shops married to QuickBooks Dated interface, costly for the feature set
TackOn FSM $69/month (Duo Team plan) Growing contractors who need inventory control Newer platform, building brand recognition

Pricing sources: ServiceTitan — user reports via Capterra, G2, and contractor forums (custom pricing, not published). Jobber — official site and Capterra. Housecall Pro — official site and Capterra. FieldEdge — Capterra and third-party review sites. All pricing verified February 2026. Prices shown are monthly billing rates.

ServiceTitan: Built for the Big Guys

ServiceTitan is the enterprise heavyweight in the FSM space, backed by serious venture capital and designed for multi-location home service companies pulling in millions per year. If you have 20 or more technicians, separate commercial and residential divisions, and a full-time office admin team, ServiceTitan is built for your world. Where ServiceTitan delivers: End-to-end automation covering capacity planning, advanced payroll, multi-metric dashboards, and marketing attribution. Their Titan Intelligence AI module is pushing toward automated dispatching and reporting. For large operations, the depth of reporting and customization is genuinely hard to match. Where it falls short: Implementation alone can take 6 to 12 months and cost anywhere from $5,000 to $50,000 or more. Many businesses end up hiring a dedicated system admin just to keep things configured. And at $245 to $398 per technician per month — before add-ons like Marketing Pro and Phones Pro — a 10-tech operation can easily spend $50,000 or more in Year 1. ServiceTitan has publicly stated their platform is not optimized for companies with 3 or fewer technicians. The bottom line: If you’re a large contractor with budget and patience, ServiceTitan is a powerhouse. If you’re a 5-to-15-person operation, you’ll likely overpay for features you’ll never fully deploy. For a deeper breakdown, see our full TackOn FSM vs ServiceTitan comparison.

Jobber: The Go-To for Getting Started

Jobber is the platform most solo operators and small trade businesses land on when they’re ready to ditch the whiteboard and calendar reminders. It’s clean, intuitive, and gets you scheduling jobs within minutes of signing up. Where Jobber delivers: The Core plan at $39 per month gives a single user online booking, scheduling, quoting, and invoicing — everything you need to look professional from day one. Jobber’s built-in route optimization saves on fuel, and their Client Hub lets customers approve quotes and pay invoices online without you chasing them. Where it falls short: Jobber’s simplicity becomes a ceiling fast. The moment you need multi-technician dispatching, detailed inventory tracking, or advanced job costing, you hit upgrade walls. The Connect plan jumps to $169 per month for 5 users, and Grow hits $349 per month for 10. Additional users run $29 each per month on top of that. Payment processing adds 2.9% plus 30 cents per transaction. By the time you’re at 8 to 10 techs with the features you actually need, Jobber isn’t the budget option anymore. The bottom line: For a one-person operation or a crew of three who need simple scheduling and invoicing, Jobber is hard to beat. But if growth is the plan, factor in the cost curve before you commit. Read our full TackOn FSM vs Jobber comparison for the detailed breakdown.

Housecall Pro: Strong on Marketing, Light on Routing

Housecall Pro sits in the sweet spot for small to mid-sized residential contractors who want automated customer communication and a polished booking experience. If your growth strategy depends on online reviews and repeat customers, Housecall Pro gives you tools to make that happen without extra software. Where Housecall Pro delivers: Automated booking confirmations, “on my way” texts, and post-job review requests run on autopilot — your customers stay informed and you build reputation without lifting a finger. The sales proposal tool lets techs present good-better-best pricing options on-site, which consistently lifts average ticket value. The Basic plan at $79 per month includes core scheduling, dispatching, and invoicing for one user. Where it falls short: No built-in route optimization. You’ll need a third-party tool or workaround for that, which is surprising at this price point. The jump to Essentials at $189 per month is steep — and that’s where you unlock QuickBooks integration, which many contractors consider table stakes. Add-ons like GPS tracking ($20 per vehicle per month) and the flat rate price book ($149 per month) push costs higher than the sticker price suggests. Customization options get tight as your operation grows. The bottom line: If you’re a residential pro whose biggest growth lever is online reputation and customer experience, Housecall Pro earns its place. Just budget for the add-ons. See our full TackOn FSM vs Housecall Pro comparison for pricing details and feature-by-feature analysis.

FieldEdge: The Legacy HVAC Workhorse

FieldEdge (formerly dESCO) has been in the game longer than most, and it shows — both in the depth of its HVAC-specific features and in the age of its interface. If your business runs on QuickBooks and you need airtight integration between the field and the books, FieldEdge has historically been the default choice. Where FieldEdge delivers: The deepest real-time QuickBooks integration in the FSM space. Invoices, payments, and customer records sync bidirectionally without double entry. The visual price book helps technicians present good-better-best options and push maintenance agreements. For HVAC shops that have been operating the same way for years, FieldEdge feels familiar. Where it falls short: The interface looks and feels like it was built a decade ago — pop-up heavy, clunky navigation, not the clean dashboards you see in modern platforms. The mobile app gets mixed reviews, with users reporting lag and occasional crashes. Pricing runs approximately $100 per month per office user plus $125 per month per field technician, with a $500 to $2,000 setup fee and a 5-week implementation period before you’re even live. That per-user model means a team of 5 technicians plus 2 office staff is already north of $825 per month before you’ve added any extras. And there’s no free trial — just a 15-minute demo. Where it’s used beyond HVAC: While FieldEdge’s roots are in HVAC, plumbing and electrical contractors also use it. However, the workflow and feature emphasis remain heavily optimized for HVAC-style service and replacement work. The bottom line: FieldEdge makes sense if QuickBooks integration is your non-negotiable and you’re willing to tolerate an older interface for that reliability. If you’re looking for a modern experience at a competitive price, the market has moved on.

The Gap None of These Platforms Close: Inventory

Here’s what most comparison guides skip: none of the four platforms above treat inventory management as a core feature. They bolt it on as an afterthought — a parts list your technicians manually update, maybe synced loosely to invoices. That’s fine until it isn’t. If a tech forgets to log a $300 blower motor or a $150 expansion tank, that margin is gone. Multiply that across 10 jobs a week, and you’re looking at thousands in revenue leakage per month that never shows up in your reports. For HVAC contractors, plumbing businesses, and electrical companies running inventory across multiple trucks, this isn’t a nice-to-have. It’s the difference between growing profitably and growing broke. Use our FSM Savings Calculator to estimate how much unbilled parts and manual scheduling are actually costing your operation.

Where TackOn FSM Fits In

TackOn FSM was built to close exactly that gap. You get enterprise-grade dispatching, estimating, and mobile workflows — the same capabilities you’d expect from the platforms above — plus real-time inventory tracking from warehouse to truck to invoice.
How it works: Every part is tracked at every stage. When a technician adds a part to a digital invoice on-site, it’s deducted from inventory immediately. Dispatchers see what’s on each truck in real time, so they can send the right tech with the right parts — fewer mid-job supply runs, fewer callbacks, fewer lost hours.
The mobile experience: TackOn FSM’s mobile app was designed to be easy to use for technicians who spend their day in attics and crawl spaces, not behind desks. Fast load times, minimal taps to complete a job, and offline capability when cell service drops.
Switching doesn’t mean downtime: If you’re coming from another platform, TackOn FSM’s team walks you through migration via dedicated calls and meetings — customer lists, pricebooks, technician setup — so your operation keeps running while you transition.
Pricing: Plans start at $69 per month (Duo Team) for small crews, $139 (Crew) for growing teams, and $179 (Command) for larger operations. Fleet pricing is available for custom enterprise needs. Payment processing runs 2.8% plus 30 cents per transaction. You can see the full details on the TackOn FSM pricing page or explore all platform features.

How to Choose: A Decision Framework

Please forget about feature checklists with 200 line items. When comparing ServiceTitan vs Jobber vs Housecall Pro vs FieldEdge, the right platform depends on three things:
1. Where your business is right now. Solo operator still quoting from your truck? Jobber gets you organized fast. Running 20-plus technicians across multiple locations? ServiceTitan has the depth. Somewhere in between is where most contractors actually live — and where the decision gets harder.
2. What’s actually costing you money? If your biggest problems are unbilled parts and inventory guesswork, no amount of marketing automation will fix them. If your biggest problem is getting found online and converting leads, a platform with strong customer communication tools matters more. Could you be honest about where the money leaks are?
3. What you’ll need in 18 months, not just today. The most expensive software decision is the one you make twice. If you’re on a growth trajectory, pick the platform that scales with you rather than one you’ll outgrow in a year.

See How TackOn FSM Compares — In Your Own Operation

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Frequently Asked Questions

What is the difference between ServiceTitan and Jobber?
ServiceTitan is an enterprise-level FSM platform designed for large, multi-location home service companies with 20 or more technicians. It offers deep automation, advanced reporting, and multi-division support but costs $245–$398 per technician per month with implementation fees starting at $5,000. Jobber is designed for solo operators and small teams, with plans starting at $39 per month and a focus on simple scheduling, quoting, and invoicing. The tradeoff is that Jobber's features often don't scale well past 5 to 10 users.
Does Housecall Pro have route optimization?
No. Unlike Jobber, which includes built-in route optimization, Housecall Pro does not offer native route optimization. You'll need to use a third-party integration or external routing tool. Housecall Pro does offer real-time GPS tracking on its Essentials plan ($189/month), but that's a different feature from actual route planning.
Is FieldEdge only for HVAC companies?
Not exclusively, but it's heavily optimized for HVAC workflows. FieldEdge (formerly dESCO) got its start in the HVAC industry and its features — like service agreement tracking, visual pricebook presentation, and deep QuickBooks integration — are tailored to that trade. Plumbing and electrical contractors also use it, but the workflow design favors HVAC-style service and replacement jobs.
Why does inventory management matter in FSM software?
Inventory management in FSM software prevents revenue leakage — the silent profit killer for trade businesses. When parts aren't tracked from warehouse to truck to invoice, technicians forget to log materials, and businesses lose money on every missed entry. Real-time inventory tracking ensures every part used on a job is billed accurately, truck stock is visible to dispatchers, and reorder points are maintained automatically.
How much does TackOn FSM cost compared to ServiceTitan?
TackOn FSM plans start at $69 per month (Duo Team) with no implementation fees and a 14-day free trial requiring no credit card. ServiceTitan pricing is custom and not published, but user reports place it at $245–$398 per technician per month with implementation costs of $5,000–$50,000 or more. A 10-technician operation on ServiceTitan can spend over $50,000 in Year 1. TackOn FSM's Command plan for larger teams runs $179 per month — a fraction of that cost.
Can I switch from Jobber or Housecall Pro to TackOn FSM without losing data?
Yes. TackOn FSM's team supports migration from other platforms through dedicated calls and meetings. They'll walk you through transferring your customer list, uploading your pricebook, and getting your technicians set up — so your operation keeps running during the transition with no service interruptions.